CHESTERFIELD, Missouri – The Sisters of Mercy recently opened the doors to the ground-breaking Virtual Care Center, the world’s first facility dedicated entirely to care outside its own walls.
The Mercy Virtual Care Center was designed specifically to support the delivery of telemedicine. These vital services provide health care workers the ability to serve and connect with a patient in different locations. This “connection” takes place using two-way video, email, smartphones, wireless devices and other forms of technology.
McCann Systems worked closely with the client to engineer the robust audiovisual systems that allow the Mercy health system to seamlessly communicate with patients and collaborate with colleagues across the nation.
On the top floor or the Virtual Care Center is a workspace called “The Garage.” Here, powerful collaboration tools are available to help teams pursue the transformation of health care, from anywhere in the country. The new system turns meetings into true work sessions. The interface allows content to easily be shared with others, and shifted from one device to another. This allows physicians, leaders, and co-workers to see and respond in real-time, eliminating the need for follow-up and making meetings more productive.
Mercy is the seventh largest Catholic health care system in the U.S. and serves millions annually. Mercy includes 46 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Louisiana, Mississippi and Texas.
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