managed services
A third of McCann's staff is on the service team, keeping our clients' technology fully operational and you able to focus elsewhere.
Dedicated Service and Support
Our talented Managed Services team ensures you always have access to help when you need it, on-site or remotely.
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Managed Services Clients
Global 500 Pharmaceutical Corporation
- Onsite support teams for 5 campuses in 3 USA regions
- Global Virtual Event Production, Editing, Streaming, and Coordination Support
- Break/Fix Service throughout the USA campuses
- Online Service Portal for tracking and data metric reporting
- Work together to develop process plans and deployment
Ivy League Research University
- Onsite staffing and support teams for AV departments
- Break/fix support for 200+ spaces served locally
- Hybrid Support for distance learning and virtual classrooms
- Online Service Portal for tracking and data metric reporting
- 15+ year relationship
- On-site, staffed, studio production
Client Portal
Your managed services portal is an information hub for all your maintenance and service needs. The platform automatically tracks account POs and historical trends. Access live data to follow tickets, monitor systems, or get action plan recommendations.
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