Designed for Engagement: Why Dwell Time Matters in Modern AV Experiences

Modern audiences no longer move through space; they expect to inhabit it. In a world saturated with content, capturing attention has become easier than keeping it. The challenge is to create experiences that make people want to stay.
This is where dwell time becomes one of the most valuable metrics in experiential design.

Interactive Does Not Always Mean Touchscreens: Rethinking Engagement in Public Spaces

Meta description: Discover how AV technology is becoming part of the environment itself, using sensors and spatial intelligence to create interactive experiences driven by presence, not touch.

For years, “interactive” has been synonymous with touchscreens. Tap here, swipe there. But in today’s high-traffic public environments, that model is quickly becoming outpaced. True engagement no longer depends on a single tactile pane of glass. Instead, it’s powered by something far more intuitive: spatial intelligence and interactive environment design.

How Early UX Collaboration Transforms Experiential AV

A video wall in the Forty Thorndike office headquarters in Cambridge, MA.

In the world of experiential AV, it’s easy to focus solely on the hardware: LED video walls, motion sensors, interactive kiosks, and so on. But if you ask McCann Systems and their Experience Design partner, Downstream, none of that matters if you don’t start with a clear understanding of the purpose of the experience.

McCann Cares: Our 2nd Annual Kids at Heart Charity Challenge

A team at the McCann annual Kids at Heart charity golf tournament.

For the second year in a row, we held our annual Kids At Heart Charity Challenge on July 14th to benefit Boston’s Children Hospital. Also, thanks to our incredible sponsors, including Crestron, Legrand, and many more, we raised a whopping $45,000! 

McCann’s Engineering Summit and InfoComm 2025

The McCann engineers at Andretti Orlando at the bowling lanes.

McCann’s entire engineering team joined in on the fun in Orlando this year at InfoComm 2025. They used the time together to strategize, ideate, and simply spend some face-to-face time together.